You know a product has arrived when it becomes a verb. We “Google” what we want to know; now we “Zoom” to have an online meeting.
Zoom was not the only videoconferencing technology before Corona arrived, but it quickly became the prevailing standard by solving a bunch of slight problems that competitors had not. But like any technology, once it is ubiquitous and reliable it becomes part of the background; a given, like telephones and taken for granted. In short, a commodity.
With that reality in mind, venture capitalist Benedict Evans offers a short but intriguing post on why this wonderful tool has done so well, and — “What Comes after Zoom.”
When I read the McKinsey article — “Ready Set Go – Reinventing the Organization for speed in the Post COVID-19 Era.” — they make a persuasive case to invest in technology and business processes; we, the corporate leaders will be the beneficiaries of these tools and changes if used proactively. Maybe we will even be the companies that invent these tools.
Now ask yourself — Am I a Leader?