Coulds or Shoulds?

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It’s amazing how a small change in how we ask a question can lead to a big difference in the answers. Researchers compared the impact on creative problem solving when a question we ask everyday  was altered ever so slightly; in fact by changing only one word.  A very short article summarizes their findings and advises that you “Stop Asking ‘What SHOULD I Do?’  .”


CATEGORIES: Communications, Leadership