The “Dottie Test”

As organizations grow and C-Level executives become busier they often lose sight of the team members who occupy the lower rungs of an ever-growing org chart. Charles Schwab CEO Walt Bettinger shared a valuable lesson in a  NY Times Interview which taught him “you should never lose sight of people who do the real work.”  The… [Continue Reading]

The Leadership Journey: How to Communicate so People Will Listen

I have been hanging around the leadership arena for many years, and I can’t tell you how many mistakes I have made along the way with my communications. Why is this so? I know what to do, but my mind races ahead. I recognize I have the words to say what I want.  The only… [Continue Reading]

Steve on Email

We think of Steve Jobs as a great creative entrepreneur whose feel for the market and insights into design created great products that people stand in line for. He was also very persuasive and a great communicator.  If you’d like a few tips on one particular aspect of his abilities, check out this short recent INC… [Continue Reading]

Walt Disney – His First Vision and His Future Vision

The year 2016 will mark the 50th anniversary of Walt Disney’s passing (that makes a boomer feel old!).   After his death, several CEOs tried various departures from Disney’s original vision.   In recent years, the company has returned to its roots of focusing on great content in general, and superb storytelling in particular.     Walt not only intended… [Continue Reading]

Are you telling stories to yourself that have no basis in reality?

One of the great qualities that make us human is the ability to see patterns in a few data points.  The problem is we often convince ourselves that those patterns, especially those that augur good times or bad times, will persist indefinitely.  We can learn a valuable lesson from marketing guru Seth Godin on the… [Continue Reading]